Due to popularity, items may become available for purchase prior to it being in-stock. Preordering allows you to secure an item before it's released. When preordering an item, please keep the following in mind:

  • Payment is charged immediately at checkout and not when the item ships.
  • Preorder items can arrive prior to or after the estimated ship date that's posted in the description box.
  • Although rare, if the estimated ship date for a preorder changes you will be noticed via email. An update will also be posted in the product description.
  • Preorders are generally processed and shipped within 24-48 hours of the estimated ship date.
  • If in-stock items are included with your order, your entire order will be shipped on the estimated ship date.
  • We DO NOT ship in-stock item(s) separately (unless you pay additional shipping costs.) Place in stock orders separately 
  • Unfortunately preorders aren't eligible for discounts or promotions
  • If at any time you need further details, please contact us via email at customerservice@charsboutique.com and we will be happy to assist!